The AI agent platform that
works for you 24/7.
Hire a team of AI employees built for your kind of business. Each one has a clear job, they share one memory, and they keep working day and night, while you stay in control of every decision.
Watch the front desk take a call.
A new patient calls to book a blood test. In twenty seconds the assistant answers, checks who she is, books the visit, and sets up the reminder and the insurance check.
Set up in about half an hour.
No flows to draw and no prompts to write. The agents already know the job; you tell them about your practice and connect your channels.
Pick your agents
Open your industry's pack and take the whole team, or start with the front desk and reminders.
- 12 clinic agents, 3 for small businesses
- Each one brings its own pages
- Stop or add agents any time
Tell them about your practice
Hours, services, doctors, fees and what patients should do before a test. The agents answer from this and nothing else.
- Services and who performs them
- Bookable hours
- An on-call number for emergencies
Connect your number and channels
WhatsApp, SMS, your website and the phone line you already have. Try everything yourself before it goes live.
- Twilio or Vobiz numbers
- A voice for the phone assistant
- A test chat on your real setup
The same Monday, already handled.
Most front-office work isn't hard. It just arrives at the wrong time, on the wrong channel, while the team is with patients.
Without the pack
A Monday at most clinics
With the Clinic pack
The same Monday, already handled
Agent packs
One team for each kind of business.
Each pack is a set of specialist agents that share one memory and pass work to each other. Clinics and small businesses today; four more industries are in development.
Answers patients 24/7, verifies identity, registers new patients and books, moves and cancels visits.
Fills cancelled slots from the waitlist in minutes and asks likely no-shows to confirm early.
Checks in after the visit. Anyone not feeling well goes straight to your care team.
Brings overdue patients back for annuals and follow-ups, within consent and weekly limits.
Asks how the visit went, invites happy patients to review and sends complaints to you first.
Reads referrals from fax or email, creates the patient and invites them to book once you approve.
Checks every patient's coverage days before the visit and asks them to fix problems.
Spots visits that need authorization and tracks them to the payer's decision.
A one-page pre-visit sheet for each clinician, every evening, from your own records.
Sends bills with pay links, reminds until paid and acknowledges payment.
Follows each claim to paid, sorts denials by reason and drafts appeals for staff.
A 7 AM brief of what the agents did and the few things that need you.
One patient, start to finish
Every step handed from one agent to the next, with one shared memory.
Insurance VerificationMaya R.Coverage active
Copay $25 · checked 3 days before the visit
The screens your team works from.
What the agents hand over, what they remember and what they're allowed to do on their own, in one workspace.
Your front desk, with a team behind it.
Your staff look after the patients in front of them. The agents answer the phones, the messages and the paperwork — and hand over anything that needs a person.
Every outcome lands in your CRM.
Your team doesn't have to live in another app. Bookings, new leads and handoffs reach the tools you already use, the moment they happen.
LeadSquared- Zoho CRM
- HubSpot
- Salesforce
- Google Sheets
- Your own server
Through Pabbly Connect, Make or Zapier, or signed webhooks to your own server.
Integrations
Works with the tools you already use.
WhatsApp, SMS, your phone line and email, your calendars, your CRM and payments, and insurance checks. Connect each one in the app; credentials are encrypted and tested before they go live.
WhatsApp
Meta Cloud API
Twilio SMSTwilio Voice
Vobiz
Google Calendar
Outlook Calendar
LeadSquared
Zoho CRM
HubSpot
Salesforce
Google Sheets
Pabbly Connect
Make
Zapier
Stedi
Stripe
Razorpay
PractoSoon
eka.careSoon
HL7 FHIRSoonMade for clinics in India and the US.
Pick your country when you sign up. The channels, currency, time zone and the messaging rules the agents follow all come with it.
INIndia
- Channels
- WhatsApp first, on the official Meta Cloud API; calls on Vobiz +91 numbers
- Languages
- English, Hindi and Kannada
- Payments
- Razorpay pay links with UPI, in rupees
- Rules
- TRAI calling windows, DPDP consent, quiet hours 9 PM – 9 AM
- Emergencies
- 112 first, Tele-MANAS 14416 for a crisis
USUnited States
- Channels
- SMS with A2P 10DLC, WhatsApp and calls on your Twilio number
- Languages
- English and Spanish
- Payments
- Stripe pay links, in dollars
- Rules
- TCPA hours and limits, carrier opt-out words, AI disclosure on calls
- Insurance
- Real-time eligibility with payers before every visit
When AI needs backup, your team steps in ready.
Saient turns exceptions into staff tasks, keeps the conversation and workflow together, and pauses the AI when your team takes ownership. Your people get the context they need to decide what happens next.
Bring the work to your staff inbox
Create a staff task with the conversation attached. External tools require a configured connector; availability depends on your setup.
HubSpot
Slack
ZendeskCreate tasks and notify your team
Saient records the handoff as a task and routes notifications through your configured channels.
Notifications follow your configured routing and consent rules.Transfer the full conversation context
Agents see the full transcript, summary, customer intent, and issue details immediately, so nobody has to re-read or re-ask.
Let your team take ownership
A teammate can take over the conversation while the AI stays quiet. The related workflow and context remain attached.
Saient Assistant
As careful as your practice needs.
Every clinic draws the line in a different place. These are settings, not promises in a prompt.
Identity modes
Strict checks name and date of birth every time. Balanced recognises returning patients on their own number and still checks before anything sensitive. How it works
Approvals
Each action that reaches a patient runs automatically, with a note to your team, or only after someone approves it. You loosen it when you trust it.
Take over, hand back
Reply as yourself from the Inbox. Hand the conversation back when you're done, and if your team goes quiet for an hour, the agent picks it up so nobody waits.
Tested conversations
Every change is run against scripted patient conversations and graded on what happened: the right time, the right doctor, the prep note said. Safety and quality
The rules are in the code.
The important limits aren't instructions the AI might ignore. They run before and after every reply, and your team can see each one working.
Emergencies go to people
The emergency check runs in code before any AI reply. The caller gets the emergency number first, and your on-call doctor is texted right away.
Private until they prove who they are
Appointments, results and bills stay hidden until the caller gives their full name and date of birth. The agent can check a birth date but never reads one out.
Nothing new goes out without you
First messages to new patients, appeals and other sensitive steps wait for your approval. You decide which ones can run on their own later.
Be one of the first clinics on Saient.
We're onboarding a small number of clinics and businesses in India and the US, and working closely with each one. No logos or star ratings here yet: we'd rather show you the product itself.
- We set up your pack, channels and calendars with you
- A direct line to the people who build Saient
- A say in what we build next: native CRM apps, NHCX, EHR connections
- Early-access pricing that stays with you
What is an agent pack?+
A team of AI agents built for one kind of business. The Clinic pack has 12, from the front desk to claims. Each has one job, the tools for it and rules it can't break, and they share one memory of every customer.
Can I hire just one or two agents?+
Yes. Open your pack and pick the ones you need. Each agent adds its own pages to your workspace, so hiring Insurance Verification gives you an Insurance page.
Will it work with our CRM?+
Yes. Every booking, new lead, handoff and finished conversation can be sent to LeadSquared, Zoho, HubSpot, Salesforce or a spreadsheet through Pabbly Connect, Make or Zapier, or to your own server with signed webhooks. A read-only API looks people up.
How does it know who it's talking to?+
Before anything personal it confirms the person's full name and date of birth, the way your front desk does. You choose how strict: every time, or recognising returning patients on their own WhatsApp number. Phone calls are always checked.
Does it answer real phone calls?+
Yes, on your own number through Twilio (US) or Vobiz (India). It tells callers it's an AI assistant, can be interrupted at any point, and transfers to your team or books a callback when it can't help.
Does it make medical decisions?+
No. The clinic agents never diagnose, suggest medicines or explain results. A possible emergency gets the emergency number first and your on-call staff are alerted. That path is code, not left to the AI.
What do I need before going live?+
Your business profile, services and hours, and at least one channel. One go-live checklist shows what's left for all your agents, and you can test everything on your real setup before patients see it.