Two-way patient chats on the official Meta Cloud API, with approved templates for reminders after 24 hours.
Integrations catalog
Everything Saient connects to: your phone line, WhatsApp, SMS and email, insurance checks, referrals, and your own systems through signed webhooks.
Twilio SMS
Texts and replies on your Twilio number. STOP and START are handled for you on every message.
Twilio Voice
Your phone assistant answers calls on your Twilio number and warm-transfers to the front desk.
Vobiz
Indian +91 numbers for incoming and outgoing calls, including test calls from your dashboard.
Answers your front-desk mailbox over SMTP and replies in the same thread as the patient.
Website chat
One script tag puts your agents on your website, allowed only on the domains you list.
Stedi
Real-time insurance eligibility and claim status with US payers, over the standard X12 exchanges.
Referral inbox
A private address your fax-to-email service forwards referrals to. Each one becomes a patient.
Remittance 835
Payments and denial reasons from your billing system, so Claims & Denials knows what to chase.
Webhooks
Bookings, new leads, handoffs and finished conversations sent to your CRM or server, signed with HMAC-SHA256.
REST API
Read contacts, bookings and past events with a self-serve API key, at the privacy level you choose.
Pabbly Connect
Send every booking and lead on to LeadSquared, Zoho CRM or a sheet, through its webhook and API modules.
Make
Custom webhook triggers and HTTP lookups, mapped from a sample delivery in one click.
Zapier
Catch Hook triggers into HubSpot, Salesforce, Pipedrive and thousands more.
Outlook Calendar
Each person's busy times are respected, so nobody is booked over a meeting.
Stripe
A pay link on every bill for US businesses; paid bills close themselves.
Razorpay
UPI and card pay links on every bill for businesses in India.
SMS replies
Reminder replies like YES or “can I move it?” go straight back to the right agent.
Google Calendar
Each person's busy times are respected, so nobody is booked over a meeting.
LeadSquared · HubSpot
SoonNative apps, with no automation tool in between. Today they connect through Pabbly, Make or Zapier.
Practo
SoonAppointments and patients kept in sync for clinics in India.
eka.care
SoonPatient records and bookings kept in sync for clinics in India.
EHR (FHIR)
SoonClinical context for Chart Prep from Epic, athena and other FHIR systems.
NHCX
SoonCashless pre-authorisation and claims with Indian insurers and TPAs.
How connecting works
Three steps, in the app.
Each connector asks for exactly what it needs. Nothing goes live until it has been checked.
TwilioPhone calls and SMS
AC93bca928e1902fc78a481d•••••••••••••••••••••• hidden+1 (415) 555-0134Encrypted at rest and never shown again.
ChecksAll passed
Credentials validSigned in to Twilio
Number on your account+1 (415) 555-0134 belongs to this account
Ready to receiveVoice and messaging URLs to paste in Twilio
ConnectionsOn your pack page
Twilio voice and SMSUsed by Clinic Front Desk, Schedule Optimizer
ConnectedWhatsApp (Meta)Used by Care Follow-up, Billing & Dues
Test modeStediUsed by Insurance Verification
Needs attentionYour own systems
Every outcome, in your CRM.
Bookings, new leads, handoffs and finished conversations. Send them to LeadSquared, Zoho, HubSpot or a sheet through Pabbly Connect, Make or Zapier, or straight to your own server.
- HMAC-SHA256 signature on every delivery
- Retries with the same delivery id, then a dead-letter queue
- One versioned envelope: contact, outcome and a link back
booking.created
POST https://your-app.example/hooks/saient
X-Saient-Event: booking.created
X-Saient-Version: 2026-10-01
X-Saient-Delivery: evt_1042
X-Saient-Signature: t=1792488672,v1=5f0c…
{
"id": "evt_1042",
"type": "booking.created",
"version": "2026-10-01",
"occurred_at": "2026-10-20T09:31:12+00:00",
"contact": { "id": "pty_32", "name": "Asha Kumar",
"phone": "+919800000000", "email": null },
"outcome": { "booking_id": "bkg_20", "service": "Checkup",
"provider": "Dr. Sarah Patel",
"start": "2026-10-22T10:00:00+05:30",
"channel": "whatsapp" },
"link": "https://app.saient.ai/business-agents/memory?person=32"
}